Privacy Policy

Bricklayer.ai, Inc. ("Bricklayer.ai," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at bricktayer.tech, use our AI construction management platform (the "Platform"), or interact with our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website and services.

Bricklayer.ai is headquartered at 2001 Ross Avenue, Suite 700, Dallas, TX 75201, United States. If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@bricklayer.ai or at the address above.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you register for an account, request a product demonstration, complete forms on our website, subscribe to our newsletter, contact our support team, or otherwise communicate with us. This information may include:

• Identity Information: First name, last name, professional title, and employer organization.
• Contact Information: Email address, phone number, mailing address, and city/state/country of residence.
• Account Credentials: Username, password (stored in hashed form), and security questions/answers.
• Professional Information: Job role, company size, industry sector, years of experience, and professional certifications relevant to construction project management.
• Payment Information: Credit card numbers, billing address, and other payment-related information. Note: We use third-party payment processors and do not store complete credit card numbers on our servers.
• Communication Content: Any messages, feedback, support requests, or other content you send to us through email, contact forms, or in-platform messaging tools.

1.2 Information Collected Automatically

When you access or use our website and Platform, we automatically collect certain technical and usage information through cookies, web beacons, log files, and similar tracking technologies. This information includes:

• Device Information: IP address, browser type and version, operating system, device type and identifiers, screen resolution, and language settings.
• Usage Data: Pages visited, features used, time spent on pages, clickstream data, search queries made within the Platform, error logs, and session duration.
• Location Data: General geographic location inferred from your IP address (city and country level). We do not collect precise GPS location without explicit consent.
• Referral Data: The URL of the website that referred you to our site, if applicable.
• Cookie Data: See our Cookie Policy at legal/cookies.html for detailed information about the cookies we use and how to control them.

1.3 Project Data You Upload or Integrate

When you use the Bricklayer.ai Platform, you may upload, import, or connect construction project data including schedules, BIM models, cost reports, daily logs, photographs, subcontractor information, and other project management data. We process this data solely to provide and improve the services you have contracted with us to receive. We treat project data as confidential and do not use it for any purpose beyond providing the services described in your subscription agreement.

1.4 Third-Party Integrations

If you connect third-party services to Bricklayer.ai — such as Procore, Autodesk Construction Cloud, Microsoft Project, or Oracle Primavera — we receive data from those services as authorized by your integration settings. The collection, use, and disclosure of your data by those third-party services is governed by their own privacy policies, which we encourage you to review.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Operating the Platform

• Creating and managing your account and user profile.
• Processing your subscription and payment transactions.
• Operating, maintaining, and improving the Platform's features and functionality.
• Running AI and machine learning analyses on your project data to generate the scheduling predictions, risk alerts, cost forecasts, and other intelligence that are the core deliverables of our service.
• Providing customer support and responding to your inquiries.

2.2 Improving Our Services

• Analyzing usage patterns to understand how customers use our Platform and where improvements would be most valuable.
• Training and improving our machine learning models using aggregated, anonymized data patterns. We will not use your specific project data to train our models without your explicit consent.
• Conducting internal research and analytics to develop new features and products.

2.3 Communications

• Sending you service-related communications including account confirmations, payment receipts, security alerts, and platform update notifications.
• Sending you marketing communications about our products and services, if you have opted in to receive them.
• Responding to your communications, support requests, and inquiries.
• Sending our newsletter and industry insights content, if you have subscribed.

2.4 Legal and Compliance

• Complying with applicable laws, regulations, legal processes, and government requests.
• Enforcing our Terms of Service and other agreements.
• Protecting against fraud, unauthorized access, and other illegal activities.
• Maintaining the security and integrity of our systems and data.

3. How We Share Your Information

We do not sell your personal information to third parties. We share your information only in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business and delivering our services. These providers are contractually required to use your information only to provide the specific services we have engaged them to perform and to maintain appropriate security standards. Service provider categories include cloud infrastructure providers, payment processors, email delivery services, customer support platforms, analytics providers, and security vendors.

3.2 Business Transfers

If Bricklayer.ai is involved in a merger, acquisition, asset sale, financing transaction, or similar corporate event, your information may be transferred to the successor entity or acquiring party. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such disclosure is necessary to comply with applicable laws and regulations, respond to valid legal process (such as a subpoena, court order, or government request), protect the rights, property, or safety of Bricklayer.ai, our customers, or others, or investigate potential violations of our Terms of Service.

3.4 With Your Consent

We may share your information for any purpose with your explicit consent, which you may provide through our Platform or directly to our team.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For active Platform subscribers, we retain account and project data for the duration of your subscription plus a period of 90 days following account termination to allow for data export. After this period, we will delete or anonymize your personal data unless we are required to retain it by law.

For marketing contacts who have not subscribed to the Platform, we retain contact information for up to three years from your last interaction with us, unless you request deletion earlier.

Certain information may be retained in anonymized, aggregated form for analytical and product improvement purposes even after individual data deletion, as this information cannot be associated with any individual user.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

5.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and, where technically feasible, to receive it in a structured, commonly used, machine-readable format (data portability). You may submit an access request to privacy@bricklayer.ai.

5.2 Correction

You have the right to request correction of inaccurate or incomplete personal information we hold about you. Many corrections can be made directly through your account settings in the Platform.

5.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (such as where we are required to retain data by law or to fulfill contractual obligations). To submit a deletion request, please contact privacy@bricklayer.ai.

5.4 Objection and Restriction

You may have the right to object to certain processing of your personal information or to request that we restrict our processing of your data in certain circumstances. We will consider and respond to these requests in accordance with applicable law.

5.5 Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us at privacy@bricklayer.ai. Please note that even after opting out of marketing communications, you will continue to receive service-related messages necessary to your account.

5.6 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know about personal information collected, used, and disclosed, the right to request deletion, the right to opt out of sale (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us at privacy@bricklayer.ai.

6. Security

We implement and maintain appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security program includes:

• Encryption of data in transit using TLS 1.2 or higher for all communications between your browser/client and our servers.
• Encryption of sensitive data at rest using AES-256 encryption.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning.
• SOC 2 Type II certification in progress for our Platform.
• Incident response procedures for detecting, responding to, and recovering from security breaches.

No security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

7. International Data Transfers

Bricklayer.ai is based in the United States, and we process personal data on servers located in the United States. If you access our services from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection standards than your home country. By using our services, you consent to this transfer, storage, and processing.

For customers in the European Economic Area (EEA) or United Kingdom, we provide appropriate safeguards for international data transfers in accordance with applicable data protection law, including Standard Contractual Clauses where required.

8. Children's Privacy

Bricklayer.ai's services are designed for business professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us at privacy@bricklayer.ai.

9. Third-Party Links

Our website and Platform may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through links on our platform.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or business operations. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date, and for significant changes, by sending you an email notification to the address associated with your account. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@bricklayer.ai
• Mail: Bricklayer.ai, Inc., Attn: Privacy Team, 2001 Ross Avenue, Suite 700, Dallas, TX 75201
• Website: Contact Form

We will respond to privacy inquiries within 30 days of receipt. For data subject rights requests (access, deletion, correction), we will acknowledge receipt within 10 business days and respond fully within 30 calendar days, or as required by applicable law.